Terms and Conditions
All casual (non-course or non-teacher training) related purchases
- Please note that we do not offer refunds on any purchases, however retreat and accommodation bookings are transferrable with a $25 administration fee.
- Retreat and accommodation bookings are transferrable within a 6-month time frame from original purchase date.
- Retreat and accommodation bookings that are transferred within a 24 hour time frame prior to the retreat day or weekend will incur an admin fee of 20 per cent of the cost of the course.
- We reserve that right to cancel classes/retreats/accommodation based on severe weather events or circumstances beyond our control. In this case, we will provide you with alternative make up dates and/or offer you a transfer to another date.
If you have any further questions, please feel free to contact us at anytime
- We respect your privacy
1.1. Celia Roberts respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
1.2. "Personal information" is information we hold which is identifiable as being about you.
- Collection of personal information
2.1. Celia Roberts will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
2.2. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
2.3. Additionally, we may also collect any other information you provide while interacting with us.
- How we collect your personal information
3.1. Celia Roberts collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you.
- Use of your personal information
4.1. Celia Roberts may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
- Disclosure of your personal information
5.1. Celia Roberts may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
5.2. Celia Roberts may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
5.3. Celia Roberts may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Celia Roberts, https://celiaroberts.com.au, its customers or third parties.
5.4. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
5.5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
- Security of your personal information
6.1. Celia Roberts is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
- Access to your personal information
7.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on, you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at email@example.com.
7.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
- Complaints about privacy
8.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to 166 Pacey Road, Upper-Brookfield, Queensland 4069, Australia. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
10.1. When you come to our website (https://celiaroberts.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
10.4. Third party sites: Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Celia Roberts is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
Waiver & Release
By purchasing products and services from https://celiaroberts.com.au you agree to the following:
If at any time during the class, you feel discomfort or strain, gently come out of the posture. You may rest at any
time during the class. It is important in yoga that you listen to your body, and respect its limits on any given day.
I understand that yoga includes physical movements as well as an opportunity for relaxation, stress re-education
and relief of muscular tension. As is the case with any physical activity, the risk of injury, even serious or disabling,
is always present and cannot be entirely eliminated. If I experience any pain or discomfort, I will listen to my body,
discontinue the activity, and ask for support from the instructor. I will continue to breathe smoothly. I assume full
responsibility for any and all damages, which may incur through participation.
I understand that Yoga is not a substitute for medical attention, examination, diagnosis or treatment. Yoga is not
recommended and is not safe under certain medical conditions. By signing, I affirm that a licensed physician has verified my good health and physical condition to participate in such a fitness program, if required. In addition, I will make the instructor aware of any medical conditions or physical limitations before class. If I am pregnant, become pregnant or I am post-natal or post-surgical, my signature verifies that I have my physician’s approval to participate. I also affirm that I alone am responsible to decide whether to practice yoga and participation is at my own risk. I hereby agree to irrevocably release and waive any claims that I have now or may have hereafter against Celia Roberts and all related facilities and premises for any personal injury or negligence. Additionally, the facility, instructor and Celia Roberts are not in any way responsible for any loss or damage of your personal property.
Those under 18 years of age must have permission by a parent or guardian.
If you have any further questions please do not hesitate to contact us